![]() ![]() Allscripts, it says, sent payment of just under $1 million in response and disputed the remainder. Medfusion accused Allscripts of breach on April 14, 2014, saying it had not paid $5.5 million worth of outstanding invoices.Allscripts stopped developing its end of any portal enhancements and blamed Medfusion when clients reported issues.Allscripts created marketing material that compared the FollowMyHealth product to Medfusion’s with the conclusion that its own product was better.Allscripts started marketing the Jardogs product as its preferred solution (FollowMyHealth) before its contract with Medfusion ran out and also started converting customers waiting to have Medfusion’s portal implemented to the FollowMyHealth product.Allscripts acquired Jardogs early in 2013 and announced it without warning at HIMSS13, where Medfusion was co-marketing its portal with Allscripts.The companies amended their agreement to give Allscripts 55 percent of net revenue and recurring charges while Medfusion would get 45 percent.Allscripts refused to integrate Medfusion’s online forms capability. ![]() Because Meaningful Use requirements were expected to boost demand for patient portals, Allscripts agreed to include the Medfusion portal in every new Enterprise and Pro deal it signed and market the product as its only portal solution.Medfusion says that backlog cost it more than $10 million. Allscripts delayed implementation and billing of the Medfusion portal for more than a year for some customers, creating an unpaid backlog for Medfusion and causing the companies to amend the agreement to require Allscripts to start billing new customers within 30 days.The companies signed a five-year agreement valid through July 17, 2014.Medfusion says Allscripts owes it $5 million, with damages potentially tripling the lawsuit’s value. Medfusion files suit against Allscripts, claiming the company didn’t live up to its agreement to resell Medfusion’s patient portal to EHR customers of Allscripts. ![]()
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